Privacy Policy

This Privacy Policy applies to personal information processed by VSN CAPITAL LLC in connection with the Service. It does not apply to (a) any third-party website, application, or service that may be accessed through the Service, or (b) information collected by the Apple App Store or Google Play Store in connection with your purchase of the Service. Those third parties have their own privacy policies, which we encourage you to review.

VSN CAPITAL LLC is the controller of personal information collected through the Service. For data-protection inquiries, contact us at [email protected].

We collect the following categories of personal information, depending on how you interact with the Service:

• directly from you when you create an Account, upload User Content, contact support, or make a purchase;
• automatically through the Service using cookies, SDKs, mobile identifiers, log files, and analytics tools;
• from third-party providers, such as authentication providers, payment processors, App Stores, and advertising partners.

• Service delivery: to create and manage your Account, generate AI redesigns from your photographs, store your design history, and provide customer support.
• Subscriptions and billing: to process payments for the Weekly Plan (US$ 8.99) and the Monthly Plan (US$ 24.99), manage renewals, prevent fraudulent charges, and comply with tax and accounting obligations.
• Personalization: to remember your preferences, recommend decoration styles, and improve your experience.
• Communications: to send service-related notices and, where you have opted in, marketing communications.
• Analytics and improvement: to analyze how the Service is used in aggregate, diagnose technical issues, develop new features, and improve performance.
• Marketing: to measure the effectiveness of advertising on platforms such as TikTok, Meta, and Google, and to deliver relevant advertising.
• Security and fraud prevention: to detect, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms of Service.
• Legal compliance: to comply with applicable laws, regulations, court orders, and lawful requests from public authorities.

Where the GDPR, the LGPD, or similar laws apply, we rely on the following legal bases:

You may withdraw consent at any time, where consent is the legal basis, without affecting the lawfulness of processing carried out before withdrawal.

We do not sell your personal information for monetary consideration. We share personal information only as described below:

• Service providers: with trusted third-party vendors who process personal information on our behalf to deliver the Service.
• Payment processors: with Stripe, Apple, Google, and other payment processors as necessary to process subscriptions and refunds.
• Analytics and advertising partners: with platforms such as Google Analytics, Meta Pixel, TikTok Pixel to measure performance of the Service and our marketing campaigns.
• Legal and safety: with law-enforcement authorities, regulators, or other parties when we believe in good faith that disclosure is necessary to comply with applicable law.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business.
• With your consent: for any other purpose disclosed to you and to which you consent.

We engage trusted third-party service providers to support the operation of the Service. These providers are bound by contractual obligations to handle personal information confidentially.

A current list of material sub-processors can be requested at [email protected].

VSN CAPITAL LLC is based in the United States, and personal information collected through the Service is processed and stored in the United States. If you access the Service from outside the United States, your personal information will be transferred to, and processed in, the United States, where data-protection laws may differ from those of your country.

Where required by applicable law, we implement appropriate safeguards for international transfers, including the European Commission's Standard Contractual Clauses for transfers from the EEA, the UK Addendum for transfers from the UK, and equivalent safeguards for transfers from Brazil under the LGPD.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy. The following retention principles apply:

• Account data: retained while your Account is active and for up to twelve (12) months after deletion, for fraud-prevention and dispute-resolution purposes.
• User Content (photographs and AI Outputs): retained for as long as you keep them in your Account; deleted within thirty (30) days after you delete them or close your Account, except for limited retention in encrypted backups for up to ninety (90) days.
• Transactional and billing records: retained for at least seven (7) years for tax, accounting, and audit purposes.
• Support communications: retained for up to thirty-six (36) months after the resolution of the related ticket.
• Logs and analytics data: retained in identifiable form for up to twenty-four (24) months and may be retained in aggregated or de-identified form thereafter.

If you are a resident of the State of Florida, you may have the following rights under the Florida Digital Bill of Rights (Fla. Stat. §§ 501.701 et seq.):

• Right to confirm and access: confirm whether we process your personal data and obtain a copy.
• Right to correct: correct inaccuracies in your personal data.
• Right to delete: request the deletion of personal data we process about you.
• Right to data portability: obtain a copy of your personal data in a portable, readily usable format.
• Right to opt out: opt out of the sale of personal data, targeted advertising, and profiling.
• Right to opt out of voice or facial recognition: opt out of the collection or processing of your personal data through a voice-recognition or facial-recognition feature. The Service does not currently use such features.

To exercise these rights, contact us at [email protected]. We will respond within forty-five (45) days. If we deny your request, you may appeal by replying to our denial. If your appeal is denied, you may submit a complaint to the Florida Attorney General at myfloridalegal.com.

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

• the right to know what personal information we collect, use, disclose, and sell or share;
• the right to access the specific pieces of personal information we hold about you;
• the right to delete personal information we have collected from you;
• the right to correct inaccurate personal information;
• the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising;
• the right to limit the use and disclosure of sensitive personal information;
• the right not to be discriminated against for exercising your CCPA rights.

VSN CAPITAL LLC does not sell personal information for monetary consideration. You may opt out of advertising cookies by emailing [email protected].

Residents of other U.S. states with comprehensive privacy laws (including Colorado, Connecticut, Delaware, Indiana, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia) may have rights similar to those described in Sections 12 and 13, subject to the applicable state law. To exercise these rights, contact [email protected].

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under the GDPR or equivalent legislation:

• the right of access to your personal data;
• the right to rectification of inaccurate or incomplete data;
• the right to erasure ("right to be forgotten");
• the right to restrict or object to processing;
• the right to data portability;
• the right to withdraw consent at any time, where processing is based on consent;
• the right to lodge a complaint with your local supervisory authority.

To exercise these rights, contact us at [email protected]. We will respond within one (1) month, with possible extension where permitted by law.

If you are located in Brazil, you have the following rights under the Lei Geral de Proteção de Dados (Law No. 13,709/2018):

• confirmation that we process your personal data and access to such data;
• correction of incomplete, inaccurate, or out-of-date data;
• anonymization, blocking, or deletion of unnecessary or excessive data;
• data portability to another service provider, where applicable;
• deletion of personal data processed with your consent;
• information about public and private entities with which we have shared your data;
• information about the possibility of refusing consent and the consequences of such refusal;
• withdrawal of consent.

To exercise these rights, contact [email protected]. You may also lodge a complaint with the Brazilian National Data Protection Authority (ANPD).

The Service is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen (13). If you believe a child under thirteen (13) has provided us with personal information, contact us at [email protected] and we will promptly investigate and, where appropriate, delete the information.

Users between thirteen (13) and seventeen (17) may use the Service only with the verifiable consent of a parent or legal guardian, who shall be the contracting party for purposes of the Terms of Service.

We and our service providers use cookies, mobile-application identifiers (such as IDFA on iOS and AAID on Android), web beacons, pixels, and similar technologies to operate the Service, remember your preferences, perform analytics, and measure marketing performance. The categories of Cookies we use include:

• Strictly necessary Cookies: required to operate the Service, such as authentication and security.
• Functional Cookies: used to remember your preferences and choices.
• Analytics Cookies: used to understand how Users interact with the Service (e.g., Google Analytics).
• Advertising Cookies: used to deliver and measure advertising on platforms such as TikTok, Meta (Facebook/Instagram), and Google.

Our mobile applications may request access to specific device features. The most common permissions are:

• Camera: to allow you to take photographs of your room directly within the application.
• Photos / Media library: to allow you to upload existing photographs of your rooms.
• Notifications: to send you service-related and, where you opt in, marketing notifications.
• Storage: to save AI Outputs to your device, where you choose to download them.

You can manage these permissions at any time through your device settings. Revoking certain permissions may limit the functionality of the Service.

Some browsers transmit "Do Not Track" signals. Because there is no industry standard for responding to such signals, we do not currently respond to them. We do, however, honor recognized opt-out signals such as the Global Privacy Control (GPC) where required by applicable law.

The Service may contain links to third-party websites, applications, or services that are not operated or controlled by VSN CAPITAL LLC. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third party before providing personal information to them.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the date of the most recent revision. For material changes, we will provide reasonable advance notice by posting a prominent notice within the Service or sending an email to the address associated with your Account. Your continued use of the Service after the effective date of any change constitutes your acceptance of the revised Privacy Policy.